Effective communicators are self aware people who are flexible in the ways they respond to threats. They know a variety of conflict styles and can use the appropriate style to match the needs of the situation. Depending on what is at stake, how important the relationship is with the other party, and how much you [...]
Entries from October 2009
October 17, 2009
In-house Mediation Programs Save You Money, Do You Have One?
More and more employers are realizing the cost savings of implementing a comprehensive early dispute resolution program that incorporates mediation and settles cases, avoiding the need to go through time consuming and costly litigation. Boeing, United Parcel Service, Darden Restaurants, among others, offer their employees a multi-step process to settle disputes arising in the course [...]
