ACCORD & COLLABORATION DISPUTE RESOLUTION SERVICES
Accord and Collaboration Dispute Resolution Services (ACDRS) believes that conflict provides an opportunity for growth and to that end, we offer a range of services designed to create positive change in organizational and inter-personal relationships. These services include mediation, training, conflict coaching, team building, and group facilitation. With over twenty years of experience in dispute resolution, including law, mediation and organizational development, our consultants promote an atmosphere of appreciation, effective conversation, and collaboration in the workplace.
Our interventions and training are custom designed, client driven and designed to improve relationships as well as enhance productivity in the workplace.
Denise Dee Knapp, J.D., principal and owner of Accord & Collaboration, has an intuitive knack for finding common ground among people who are in intense disagreement. She brings a sense of calm to tough situations. Her consistent optimism that the heart of the matter leading to common ground can be discovered and explored has served as a source for resolution for her clients for over eighteen years. Her employment litigation experience gives her the advocate’s insight, which she uses to guide parties to their own solutions while avoiding court imposed ones. Dee is also a dynamic speaker and trainer, able to share the knowledge and expertise gained over years of helping people negotiate and communicate.
Dee is recognized as a certified mediator by the EEO Commission, Seattle Federal Executive Board ADR Consortium, the Interlocal Conflict Resolution Group of King County, the Dispute Resolution Center of Snohomish County and the Association for Conflict Resolution. A recognized authority on dispute resolution topics, Dee has taught workshops nationwide for the American Bar Association, the Washington Law School Foundation/Washington State Bar Association, the University of Washington Law School, the University of Phoenix, the Federal Aviation Administration, federal government training seminars around the country such as the Public Administrative Forum and the Federal Dispute Resolution conferences.
Dee holds a law degree from the University of Washington and a bachelor’s degree in Psychology from the University of Colorado where she graduated Phi Beta Kappa. She is a member of the Washington State Bar Association, the Washington Mediation Association, and the Association of Conflict Resolution. She is a former Board member of the Washington Environmental Council, a volunteer workplace and family mediator for local dispute resolution centers and has a special interest in non-violence and peace issues.
Associates
Accord & Collaboration has collaborated in the past with other professionals in the field of organizational development, law and education in order to assemble the best team for the client. Since every client’s challenge is unique, ACDRS strives to meet the client’s needs with the right mix of talent. Whether contracting solely for the services of Dee Knapp or whether ACDRS puts together a team, the choice is always made by the client with the client’s full knowledge and consent regarding all professionals ACDRS may bring on board.
